Phone Call Routing
Callbutton Advanced Call Routing Strategies and APIs: Set it and forget it.
If you are a lead seller and you get paid for phone calls you generate, then you need to know about Callbutton’s call routing optimization. Callbutton’s system automates the entire process, so you simply enter in your buying source and their business rules and Callbutton’s optimization tool ensures you maximize your income.
Here’s what you can expect when deploying our call routing strategies:
- Set up, group, and report on multiple call centers in one place
- Keep call inventory organized and send calls to the right team
- Report accurate call data including caller names and numbers, call durations, call dollars, and more
- By hours of operation
- Blocking by state
- Allocate by daily lead minimums
- Spread call inventory throughout the day
- Concur with lead overage rules
- Return caller to same buyer
- Distribute by price optimization
Here are a few of the variables that Callbutton’s phone call routing optimization strategies let you control:
Callbutton offers two APIs that grant our clients complete control over their tracking numbers.
Callbutton Deployment XML Services allow our clients to quickly retrieve a new tracking number and assign it to any of their clients programmatically.
Download the Callbutton Deployment PDF
Callbutton Routing XML Services is available to clients that want to initiate changes to calling features, including where their tracking numbers ring, programmatically.
Download the Callbutton Routing PDF
Learn More
The best way to learn more is to use our technologies to communicate with us. Click the phone icon to talk with us or click the email icon to send us a message.
