What kinds of call reports are provided?
A variety of monthly call reports are available with each Service Level that provide information on every lead that your marketing programs generate. You will receive information similar to what you'd see on a phone bill, such as time of call, length of call and fees per call. We provide summary reports showing calls by state, advertisment (or source code), and destination. For instance, if there are Callbutton icons on multiple pages of a web site, reports will reflect which page the caller was on when they clicked the Callbutton. Or if calls are being routed to multiple locations, the call volume per location is reported. As you move up to higher service levels, Callbutton capabilities become more complex and so will the call reports to fully reflect all call activity.

How often are call reports available?
Callbutton's call reporting application provides data in real-time. Your data is available as soon as your prospects initiate contact and can be accessed 24/7. This means you no longer have to wait until Monday to view the sucess of your marketing efforts over the weekend.

Are reports online?
Online call reports are available for all the Service Levels.

Can I get reports emailed to me?
Email delivery of call reports is available for a nominal fee. If multiple people need the reports, we're happy to send emails directly to each of them. However, you may find it more cost effective to have the reports sent to a "community" email box and simply forward the report emails to all concerned parties.

Can I get reports mailed to me?
No. We recommend that reports be accessed online and printed out if hard copies are required. Callbutton does not provide paper mailed reports.