Callbutton helps clients communicate better with their customers (callers). To callers, Callbutton is a friendly familiar way to get help, right away. That’s because Callbutton is a soft-switch that connects caller’s phone call requests based on our clients’ “contextual” business rules.

Callbuttons utilize Internet Initiated Dialing and, when placed on your Website, allow you to take success with customer relationship management one step further - by being available to your customers on their schedule. Customers on your Website need not figure out who they need to speak with, they need only click the Callbutton. Customers will benefit from Internet Initiated Dialing in the following ways:

• 24/7 Customer Service. Customers do not have to confine their inquiries to company's business hours.
• No waiting on-hold. The Customer's phone will ring when your call goes through.
• Speed dial features. Once the customer enters their name and phone, all future Callbutton calls are single click requests.
• 'Call Hunting' features. Callbutton will ring the company where customers are calling at all numbers on the company's list until they are on the phone with a representative. Thereby ensuring that customers get in contact with a company when their interest is peaked.
• Recieve Callbacks. In the event that no one is available to take a customer's call, Callbutton will deliver a text message to the appropriate person in real-time, even to wireless devices to ensure that customer is called back - right away!

Depending on which features our clients deploy, Callbutton may provide additional benefits to callers. If you have questions about your Callbutton calls, you may ask the company utilizing Callbutton. Callbutton adheres to our client’s privacy policy, and protects callers thorough our privacy policy.

Callbutton is proud to be of the first to serve you through our intelligent communications services. Thank you for using Callbutton.